This Privacy Policy explains how Albaways (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services. We comply with the General Data Protection Regulation (GDPR).
1. Data we collect
- Personal identification data (name, email address)
- Booking information (rental dates, selected cars, locations)
- Payment-related information (processed securely by third-party providers)
- Company account information (for rental companies)
- Automatically collected data (IP address, browser type, cookies)
2. How we use your data
We use personal data to:
- Process and manage bookings
- Provide customer and partner support
- Improve website performance and user experience
- Verify and manage company accounts
- Send important transactional emails
3. Legal basis under GDPR
- Art. 6(1)(b) — contract performance (bookings, accounts)
- Art. 6(1)(c) — compliance with legal obligations
- Art. 6(1)(f) — legitimate interests (security, fraud prevention)
- Art. 6(1)(a) — consent (analytics, cookies, marketing)
4. Use of cookies & analytics
We may use cookies and analytics tools (e.g., Google Analytics, AWS CloudFront logs) to improve website performance. You will be informed and can consent or opt-out where required.
5. Third-party processors
Your data may be processed by third-party service providers:
- AWS (hosting, databases, email services)
- Payment providers (e.g., PayPal, Stripe)
- Analytics services
These providers are contractually obligated to comply with GDPR.
6. Data retention
We retain personal data only as long as necessary for legal and operational purposes, including accounting and booking history.
7. Your rights
You have the right to:
- Access your data
- Request correction or deletion
- Restrict processing
- Object to processing
- Data portability
8. Contact
If you have questions or want to exercise your rights, contact us at support@albaways.al.